FAQ
We supply professional salon and spa equipment for spas, medical centers, clinics, and home use: couple bath, hydrotherapy spa, massage tables, massage chairs, dry floatation baths, shower systems, whirlpool baths, pressotherapy devices, surgical equipment, ENT equipment, sitz baths, plastic surgery equipment, and much more.
We work with both legal entities and help private practitioners select equipment for specific needs.
Yes, we deliver on a DDP basis, meaning the customer receives the product “turnkey,” eliminating customs clearance and additional fees, and receiving the product at the agreed-upon price and location.
Yes, our specialists perform installation and initial commissioning of the equipment, as well as staff training.
We provide a 12-month warranty and post-warranty service, including on-site engineer visits, diagnostics, and spare parts replacement.
Yes, we offer regular service contracts, which extend the life of the equipment and avoid downtime.
Of course. Our managers will select the optimal equipment for your needs, budget, and space, and will also help you calculate your power and consumable requirements.
Yes, for some models, you can have a trial session, and you can also visit the manufacturer’s factory (Trautwein), where you can see the full production cycle and the entire line of equipment.